Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at support@islandofanime.com

Sizing Information

Size charts are provided for every product at the end of the images. Some sizes are not your local sizing & Size charts are different from product to product. Please strictly follow the size chart to select the size. Do not select directly according to your habits.

We are not responsible If you purchased the wrong size, but you can contact us to change the size information within 06 hours from the moment you finish your checkout process. If your package has already been sent, we have nothing left to do & We will not give a refund for it. Please strictly follow the size chart to select the size. Do not select directly according to your habits.

Payment

All payments are securely processed over HTTPS, and your card information never touches our servers. All payment processing is done by a third party credit card processor. All details are sent over SSL, which is an AES-256 encrypted channel.

Shipping

Please allow 1-4 business days to process & ship your order. The estimated delivery time is between 10-20 business days. If you need a Fast shipment service like DHL or FedEx please contact us.

We have warehouses around the world. Most of the items are ships from China, USA & France.

Order

You can contact us to change the shipping information within 06 hours from the moment you finish your checkout process. If your item has shipped, we can't change the address.

The estimated delivery time is between 10-20 business days. Delivery time varies from product to product. We can't control the package after shipment. If the order does not arrive 45 days after shipping, please contact us at support@islandofanime.com

If you received a wrong item different from the one you ordered, you could keep it & we will resend you the correct item you ordered.

Cancellation & Return

Yes. You can request a cancellation within 06 hours from the moment you finish your checkout process. After this time, your order will be immediately sent into production.

We don't accept returns or exchanges, But don't hesitate to contact us if you have any problems with your order.

DMCA

Fans produce all apparel seen on this site. All designs are intended as a fan representation only and are not intended to infringe any copyright.